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Re: Sky Go - Windows 10 app not working

Cisco will be on your PC as it is installed when you install the Sky Go app. Kaspersky is known to block both Sky Go and the Cisco Video Player so you do need to make sure that you let them though.

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Sky 3D on PS4?

Please could anyone tell me why the 3D option is on sky go mobile for my phone and tablet but not available on sky go app on the PS4, this is a little frustrating as I love 3D films and would like to...

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Re: "New" Sky Go Windows Desktop App. Black Screen Then Locked Out.

Sky Moderators keep removing my solution posts... Sorry buddy. Ive been trying to posit it for you. I found a solution today but every time I post it for your they delete it. 

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Re: "New" Sky Go Windows Desktop App. Black Screen Then Locked Out.

 Sky Moderators are not removing your posts but what is probably happening is that the filter used on this forum is, if that is the case then they will be reinstated as soon as possible. Any in any...

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Re: "New" Sky Go Windows Desktop App. Black Screen Then Locked Out.

 wrote:Sky Moderators keep removing my solution posts... Sorry buddy. Ive been trying to posit it for you. I found a solution today but every time I post it for your they delete it. Please be aware...

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Re: New Windows desktop app... Stutter

Also been forced to downloaf the app. Absolute abysmel stuttering.. Worked fine through IE now this. 

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Re: Sky sports error code 1949

where do we stand on this? i get this every 20 or so minutes in eery sporting event. regardless of watching on tablet or laptop. i am not a Virgin customer like some other and find totally...

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Re: New Win 10 sky go app

Once again Sky have screwed up with the new Sky Go App.Video play is really jittery.Doesn't anybody test these apps before releasing them. How long have we got to wait before we get an App that works...

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Re: Sky Go - Windows 10 app not working

Thanks caesarome. Having disconnected Kaspersky, the player is now working although the programme I am currently watching is a bit jerky. 

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Re: Update

Spent 2 hours on phone going thru all of the steps the Sky support people have been told to follow. They know that none of these will work but go thru the process (I assume) in an effort to make you...

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error code 1408

What does error code 1408 mean? I'm having problems watching Sky Go.

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Re: error code 1408

Hello  This error means your app isn't registered so you will need to remove a device first so this one can then register, as the app is not using the silverlight software then it will register as a...

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SKY GO LOGGIN IS ON MY OLD ACCOUNT WHEN ON MY MAC

Hi I have logged into sky.com all ok and havwe downloaded the Sky Go app all ok but Sky Go has looged intself into an old account of mine and i can't watch my programs. All my other devices are ok. How...

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Re: SKY GO LOGGIN IS ON MY OLD ACCOUNT WHEN ON MY MAC

Hi  I think the only thing you can do is to uninstall the app then reboot your Mac before installing it again.

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Re: Sky Go - Windows 10 app not working

Do you use Windows Defender  because if so it might be worth disabling the realtime scanning as other people have reported this has fixed the jerky picture issue.

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Re: Sky Go - Windows 10 app not working

I will try this also as the frame keeps freezing and the sound is out of sync. Initially, on some programmes it was telling me that I had no internet connection though clearly this was not the case. It...

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Re: New Windows desktop app... Stutter

If anyone is using Windows Defender try disabling the realtime scanning to see if this fixes the picture issues within the app as it has been reported by other people (including some in this thread)...

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Re: New Win 10 sky go app

 Are you using Windows Defender, if so try disabling the realtime scanning.

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Re: Sky Go - Windows 10 app not working

I just checked and I don't appear to have Windows Defender on this machine.

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Re: Sky Go App Not playing properly in fullscreen

HelloSince downloading the new sky go app I have had the same problem on my HP 50 desktop pc.The programme begins to play but when I go to maximise it, the screen goes blue and all I get is the audio.I...

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