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Error code 002

Downloaded sky app for Windows but can't get passed the loading page as it says error 002! Any suggestions on how to fix it?  

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Re: New SKY GO app

For the black screen habe you made sure that both Sky Go and anything Cisco has been let through your firewall ?

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Re: New SKY GO app

 wrote:For the black screen habe you made sure that both Sky Go and anything Cisco has been let through your firewall ?I've not checked that actually. Occasionally picture will come through initially...

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Re: New SKY GO app

 wrote: wrote: wrote:I can no longer watch SKY GO on my PC unless it is via the new app.The issue is the app constantly stutters whilst watch and the picture is delayed. This was NEVER the issue whilst...

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SKY GO No longer working on laptop

Hi everything is working on my skygo except I can't get the sound to play through my bluetooth speaker. The computer itself plays sound to the speaker no problems and in any browser. Even BT sport...

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Two channels at once on new Skygo App

Hi, Now I have been forced to use this new app is there no way to watch two channels at the same time, as I previously could using the browser version of Skygo? Or am I just missing it? Thanks

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Re: Two channels at once on new Skygo App

It’s hard enough getting one channel to work properly 🙁

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Re: SKY GO No longer working on laptop

I have a feeling that this might be disabled

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Re: Sky Go sound but no picture on Windows 7 PC

I am also having the same problem with the skygo app on pc running windows 7, no picture but have sound!worked perfectly through browser before

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Re: Two channels at once on new Skygo App

Yes, so I see.

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Re: New Windows desktop app... Stutter

Add another one  to the numbers please, terrible stuttering. Just been able to happily watch the Scottish football on BBC browser while the skygo app was almost unwatchable at same time. Now running it...

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Re: New Sky Go app

 It didn't work. Thanks though. 

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Re: New Sky Go app

 wrote:Check the CPU usage in task manager when you're streaming something on the app.Then check the GPU usage. That's probably 0% On mine CPU and GPU usage are pretty much equal HIGH %

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Error codes

Keep getting error 7005 on the new skygo app.HELP

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Re: Error codes

Hi  Try checking to see if there are any updates for your drivers and try uninstalling the App and delete the Cisco Videoguard Player folder in AppData > Local > Cisco > VideoGuard Player and...

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Re: Sky Go - Error Code: 9903 on MacBook Pro (New Sky Go App)

Wow!  What a detailed explanation of the process you followed to get it working.... thanks for that, really interesting. I'm not going to follow it though, because none of us should have to boot into...

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Re: Sky Go - Windows 10 app not working

I am having exactly the same trouble and despite three telephone calls to Sky yesterday (an absolute nightmare!) and having to deal with the automated system repeatedly, followed by a long wait to...

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Re: Sky Go - Windows 10 app not working

So you have tried what has been posted in this thread  ?

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Re: New SKY GO app

I am also having severe issues with performance, have you found any solution ?

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Re: Sky Go - Windows 10 app not working

Thanks. I am not a techie so know nothing about Cisco though I don't think this is loaded to my PC. I do, however, use Kaspersky as my security. software.  Might this be having an effect? wrote:So you...

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