Hi, I just had tickets from sky VIP for Julie at the O2 on the 25th, really gutted as I am unable to attend on this date(was really hoping later date) I dontd wish to mess up future rewards or let soneone else miss out. Thanks for info
Lorne
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Cancel sky VIP tickets
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Re: Cancel sky VIP tickets
Hi
You can cancel the tickets via the app itself, as this is what it says in the FAQ bit at the bottom of the ticket page:
"14. How do I cancel some or all of my tickets ?
You can do this at any time before the event by clicking on 'My Bookings' and choosing the event and the number of trickets you want to cancel."
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Re: Sky go
For this issue all you can do is to contact Sky support so they can get into your account to take a look at it for you:
https://contactus.sky.com/uk/sky-tv-apps/problems-with-sky-tv-apps
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Re: can't watch sky go app
I would contact Sky support so they can take a look at it for you:
https://contactus.sky.com/uk/sky-tv-apps/problems-with-sky-tv-apps
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Re: Sky go
Sadly, I have tried that many times, going round in circles. Tried chat but got cut off first time, then the second time I was told they could not answer my question and the third time I hung on for over half an hour and never got anybody to answer on the chat.
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Re: Sky go
If you are signed into Sky Go with your main ID then contacting Sky is all you can do as nobody on here can help as we are all customers like you.
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Re: Sky go
Thank you for replying, I shall have to give in and phone.
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Connection
My sky go will not let me play anything it keeps saying I cannot view it in this country when I am in the uk...why is this?
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Tv from sky in spain
I am a subscriber to sky go extra and take frequent visits to Spain.
Could anyone tell me if I can watch my sky channels on the ps4 app "Tv from sky" in spain.
I have sky go working on my tablet but was thinking of purchasing a ps4 so I could watch sky on my tv.
Any help would be appreciated.
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Re: can't watch sky go app
I've contacted them and they still don't know what's wrong, of entries the app on multiple devices and nothing works, and I can't even watch online either, says I need relevant subscription
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Re: can't watch sky go app
Its a joke were paying for a service, its wierd, my sister can use it on her device in dubai, and it works fine through my ps4 on the tv upstairs but on my phone and my dads ipad says ‘to enjoy this service you will need to upgrade your subscription’ ive tried the online help but thats about as useful as jimmy saville on babysitting duty 👎
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Re: Connection
If the device you have Sky Go on is connected to a Wifi connection then try rebooting your broadband router, leave it off for 5 minutes and after powering it back up give it a further 4 minutes before trying again.
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Re: Sky go saying I need to upgrade subscription
On my pad they are saying up grade my subscription
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Re: Sky go saying I need to upgrade subscription
Same question
wrote:
Can you tell us what you are trying to view, live tv for example or something via on demand and if so what series and episode number and what tv package do you subscribe to, if you are not sure it will be shown here:
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Re: Sky go saying I need to upgrade subscription
All all I am looking for is to watch West Ham on my phone or pad I have changed my package last week but keep getting
PLEASE UP GRADE YOUR SUBSCRIPTION
i was just on the phone to a sky go contact centre for 1/2 and she put the phone down on me
just **bleep** right off
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Re: SKY GO Desktop App Won't Load/Open
Hi All, I was having iussues with the new sky go app working for ages, just would'nt start after initial intro screen.
My issue was solved by uninstalling both skygo and cisco video guard then manually deleting two folders in "appdata".
Then I reinstalled skygo app and everthing works fine.
Two folders are:
1) C:\Users\"choose your user name"\AppData\LocalLow\Cisco
2) C:\Users\"choose your user name"\AppData\Roaming\Sky Go
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Re: Tv from sky in spain
Yes you should be able to. Even though it's called TV from Sky it's basically Sky Go for consoles 
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Re: App error - Upgrade Subscription
I have subscribed to Sky Entertainment and Sky Sport but none of them work. Sky help desk confirmed my subscription
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Re: Tv from sky in spain
Thank you, I shall purchase a ps4 tomorrow and hopefully it will work.
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Re: can't watch sky go app
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