All that can be suggested is to delete the app, clear your devices cache, reboot and install it again.
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Re: Problems with VR app
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Re: Streaming Sky Go from IPad to TV via HDMI
I’m having a problem getting Sky Go running properly on my laptop. It seemed to install ok, other than saying there was a problem with VideoGuard (I think!). When I try to watch a programme, the picture ‘stutters’ and the sound ‘echoes’. Im running Windows 10 on the laptop.
Any ideas?
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Re: Problems with VR app
ok thanks ill give that a try
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Content requested not recognised
Hi. I’m trying to watch Tin Star on Sky Go. It let me watch the first episode, but won’t let me watch episodes 2 or 3. It comes up with ‘Content requested is not recognised’. However it will let me watch episode 4. Anyone else experienced this?
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Re: Content requested not recognised
Hi
I am getting the same on those two episodes so I have reported it to Sky for you, I will let you know if and when I hear anything about it being fixed.
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SKY web page
- It is impossible for me to read lower webpage as it will not scroll
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SKY web page
Moved to Websites Forum
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Re: Sky Go black screen PFE9001
it looks like a lot of people have the same problem and noone seems to be able to solve this.
I have tried for months and this message PFE9001 still doesnt work. has anyone got any other advice?
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Re: Sky Go black screen PFE9001
Did you try what is posted above and remove both Sky Go and Cisco and some hidden files ?
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Re: Sky go app
whats a snipping tool
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Re: Sky go app
How?
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Re: Sky go app
It is a tool used to capture images from websites.
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Sky sport on sky go ipad
I have upgraded to sky sport for the Ryder cup but when I try to watch on iPad it tells me to upgrade, it’s fine on tv. I upgraded yesterday
any tips please
i have signed out and in. Reset iPad still no luck
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Re: Sky sport on sky go ipad
Hi
If you can view the channel via your Sky box and can't via Sky Go on your iPad then all you can do is to contact Sky support so they can look into it for you:
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Re: Connection
Thanks all working again now
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Re: Sky G-G-GO A-App?
I have recently just been informed by my SKY go that they haveve updaate-te-te-tes.
I loaded them up and it has got worse.
SKY will always say that the probelm is your end. Then I would like to know how they explain that BT Sport app runs fantastically, streams perfectly never a stutter.
I am afraid nothing will be done until someone takes SKY to court and can prove that what they promise as regards a reasonable service is not being delivered due to the problems at sky , until that happens, then i am afraid it will alsways stut-tt-tt-e-e-err-r.
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Re: New Windows desktop app... Stutter
wrote: wrote: wrote: If I had an android tablet that had a specific mini hdmi output port, could I feed sky go from that to my TV?
I think last time I tried HDMI output was disabled on Android devices, been a while since I tried it though.
Yep, HDMI, Chromecasting and any other screen mirroring are blocked on the app
Cheers both.
The biggest problem this issue is creating for me is that I travel a lot in Europe for work, and often find myself on my own in some foreign hotel or other. Before this crappy app was forced on us I'd get sky go up on my laptop and connect it via HDMI to the hotel room TV. Home from home. I wondered if I got a device on which the app works, such as a little android tablet with a HDMI port, I could do it with that.
Seems they're out to spoil the party no matter what.
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Re: SkyGo App for WIndows 10 not working
Hi i have error
Error code: VG-4227858839
when it goes to the help article - the help article does not exist?
can you help please.
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Re: SkyGo App for WIndows 10 not working
Give this a try:
Uninstall Sky Go and Cisco and anything else Sky related.
Delete the is folder here - C:\users\”username”\AppData\locallow\Microsoft\Silverlight\is
Delete the PlayReady folder here - C:\ProgramData\Microsoft\PlayReady
Then follow the instructions here from "Delete Remaining Sky Go and Videoguard folders" onwards.
Reboot and then install the app again.
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Sky Go on Samsung Galaxy Tab E
Been using the app on a Samsung Galaxy Tab E for a month now and having a lot of issues and crashes. Sometimes it works for 5 minutes other times 15 minutes. I have submitted crash reports but never seems to be resolved with any new updates Sky release.
Have reinstalled the app numerous times but to no avail. Anybody else having issues?
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