All Sky Go posts

It isn't possible to puae live tv via Sky Go on a PC as the app itself doesn't have features like that built into it.

Make sure the Sky Go app is closed then delete the Sky Go folder in Roaming on Windows (c:\users|<user>\AppData\Roaming\). You shouldn't need to uninstall the app.

Evening,

I signed up for sky go extra and had my confirmation e-mail and yet when I go to download a show I am told I need to upgrade, This is after reinstaling apps and trying on mulitple devices? Help????

When did you activate Sky Go Extra because it can take up to 24 hours for it to become activate on your account. If this doesn't apply to you and if what you are trying to access is part of Sky Boxsets then you need a subscription to Sky Boxsets before you will be able to access it.

I have an e-mail from sky today telling me it is has been added on my account, so do I need to wait 24 hours after that?

I am trying to download Peppa Pig for my daughter, we pay for the kids channels so surely I don't need to pay for anything else?

Fab. Thank you I'll try that. 😊

Peppa Pig Collections are part of Sky Boxsets that I can see as is series 3 - if you go into the Sky Boxsets menu then kinds you will see them listed here so you would need a boxset sub to access them and anything else in Sky Boxsets.

I'm sorry I don't understand. It's just sending me to a web search. 🤔

wrote:
I need to uninstall the Sky Go app on my laptop as I'm signed in as my Dad and I want to sign in as me so I can watch my movies package..

I've tried uninstalling it through apps and features and its saying its completely removed it. But, when I reinstall it I'm still signed in as my Dad!!!!!

Very frustrating!! Can someone help?

Open the file explorer, make sure hidden files are shown and then navigate to appdata>roaming.

Click the down arrow next to the blue question mark, select the view tab and then tick hidden items.

Annotation 2019-05-03 171502.jpg

..Also that just doesn't make sense. I can watch Peppa Pig on my tv and I can watch them online via the Sky Q app but the moment I want to download a show it is then classed as a boxset? That isn't right.

As you can see it is complicated (why I moved to MACs) hence my suggestion of an uninstaller program

In that case I would leave it 24 hours and see what happens after that....

Perfect, I did as the thread says except the Cisco part, so I uninstalled the app, went to app data and deleted the Sky Go and the Sky folders and reinstalled and hey presto its working again.

Thank you

It'll be a lot more complicated to find, download, install, run uninstaller software and then reinstall Sky Go than it is just to delete the folders.

I’m suffering from problem number 1. However now I can’t even attempt to log in as the submit button for my password won’t work. Regardless of clicking the submit or hitting R2 nothing happens.

Hi all I'm trying to load a few bits on a Amazon fire 7,I cant seem to load anything to the tablet

It comes up with

You will need to be a sky TV customer with the relevant subscription to enjoy this service

Any help would be much appreciated thanks

Your thread title says MySky app but I am a bit confused as to what you are dojng when you are presented with that message, does it appear when you login to the MySky app or something else ?

I was banging my head against this for ages and re-installing did nothing. However when I deleted all the temp files under the user/roaming directory this did the trick.

Thanks OP.

Wakefield
TalkTalk
TalkTalk / Huawei HG633 router
All channels and all catch-up content
PS4 connected via Ethernet

The issue has gone from evey 10 minutes to now every 5 minutes or so says there is a problem and stops working, it then goes back to the channel guide and shows only the channel i am trying to watch after about 2 seconds it refreshes to show all channels and allows me to select the channel again to continue watching.

Re: SkyGo live TV

Re: Hi. Can someone please talk me through fully uninstalling the Sky Go app on my laptop please.

Sky Go Extra

Re: Sky Go Extra

Re: Sky Go Extra

Re: Hi. Can someone please talk me through fully uninstalling the Sky Go app on my laptop please.

Re: Sky Go Extra

Re: Hi. Can someone please talk me through fully uninstalling the Sky Go app on my laptop please.

Re: Hi. Can someone please talk me through fully uninstalling the Sky Go app on my laptop please.

Re: Hi. Can someone please talk me through fully uninstalling the Sky Go app on my laptop please.

Re: Sky Go Extra

Re: Hi. Can someone please talk me through fully uninstalling the Sky Go app on my laptop please.

Re: Sky Go Extra

Re: Sky Go... has gone black

Re: Hi. Can someone please talk me through fully uninstalling the Sky Go app on my laptop please.

Re: SkyGo on PS4

my sky app on amazon kindle fire

Re: my sky app on amazon kindle fire

Re: Sky Go update causing black screen - resolved

Re: SkyGo on PS4