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SkyGo App in iOS App Store not visible

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Cannot see the Sky Go app in my iPhone. I have 2-3 other apple devices and can download the app but not in the IPhone XS Max. Does it matter which model of the phone or is it because there is a limit on number of devices?


Re: SkyGo App in iOS App Store not visible

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I would have thought that you should be able to see the app in the store, have you tried looking for other Sky apps to see if you can see these. If you have Sky Go Extra it is possible to regaiter up to 6 devices.

Sky Q not downloading

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Can not get the app to come up on app store 

Re: Huawei p30 pro & sky go compatibility

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Just like to point out that there is nothing Sky, BT et al can do about this Huawei situation as it's all down to Google being forced by the US Government  from having any business dealings with Huawei. So any and all android app's will not run on Huawei devices.

Amazon Prime App

Sky Go

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Does anyone else know why this is such a stupid app to try to use. After logging in and setting up new account it doesn't even show current on TV program

Mobile app

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I had sky mobile on old phone that is now broke. Reinstalled app on new phone but how do I cancel the payment for old device and start fresh on new device it won't let me login on new device

 

Sky Go Sports issue

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I want to watch cricket on my SkyGo app but it's always locked even though I've payed for the 404 World Cup Channel. Now I do not know what do because I cannot contact SKY via the Chat. Therefore I am asking the community if you have any solutions plz reply back


Sky + app doesn’t show F1 HD channel only SD

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I cancelled sky sports as don’t watch it but kept sky F1 and now when accessing the TV guide via the Sky+ app it only shows SD F1 channel on 406.  

 

I pay for HD and sky Q 2TB box, so I should be getting it.  Any help would be appreciated 

Re: Sky + app doesn’t show F1 HD channel only SD

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On the Sky+ app the channels are reversed so that 406 is the SD and 860 is the HD channel.

Re: Sky Go Sports issue

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When you say it is locked I presume you are seeing a upgrade message, if so and you have only just subscribed to the cricket channel it might take a little while for the channel to become available to you via the app. If it is still doing this after 24 hours I would get in contact with Sky so they can look into it for you:

 

https://www.sky.com/help/diagnostics/sky-go/contact-us

Re: Mobile app

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Which app are you talking about here - the sky sports mobile TV app perhaps ?

Re: Sky Go

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What do you mean by this:

 


it doesn't even show current on TV program

Is the TV Guide wrong, is this what you are saying, if so can you give some examples ?

Re: error 1410

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 wrote:

This might happen for a few reasons:

 

You are signed in with the wrong ID

You are trying to view something from Sky Boxsets when you don't subscribe to the Boxset package.


hi no i am using same id that i used before this error message started to appear and am only trying to live tv on bbc and itv etc

Re: Sky + app doesn’t show F1 HD channel only SD


Re: SkyGo on PS4

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Willing to test beta version. Having logging in issue

How to watch Chernobyl

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Hi. I’d like to watch Chernobyl and have sky go extra but it’s saying we need to upgrade - what to?

 

Re: How to watch Chernobyl

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For some reason Chernobyl is both in catchup and Boxsets and as you don't subscribe to the later this is why you are seeing the upgrade message. All I can suggest is to see if you can access it via the Catchup > Sky Atlantic > Chernobyl. If you can't then other than report this to Sky I'm not sure how you would be able to access it.

Re: have entertainment package but cant download sky atlantic

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You need Sky Go Extra on your account to be able to download programs to the app.

Watching live tv on sky sports f1 YouTube channel

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Yesterday I tried to watch The Canadian Grand Prix via the Sky Sports F1 YouTube channel. It tells me the channel is there to watch live shows and I do have F1 channel as part of my package. No way to watch it on that channel. Ok on Sky Go but I can’t cast to a TV from my iPad On Skygo, but can via YouTube. Very frustrating. 

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