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Re: Getting sky go to work on my laptop

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Thanks all for you efforts to help I have done as suggested and now have it working


No longer shows how.much data I have im the app

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Since updated app no longer shows how much data I have saved this is something that I relyed on

Re: No longer shows how.much data I have im the app

GB NEWS

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Hi, can anyone tell me why I cannot see GB News channel 515 on my Sky Go app to be able to record onto my Sky Q box from my app on my mobile? 

Re: GB NEWS

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If you are away from home, you need to click the 'Record to Sky Box' navigation option rather than 'Watch on phone' (which only lists Sky News and CNBC).

 

SkyGo.jpeg

 

ITV on Sky Go

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Hi, I know that using Sky Go on sky mobile uses very little data (a little for adverts), my question is if watching ITV on Sky Go, on mobile data, does that use data or is it part of the watch without using your data plan ? Not watching ITV player as I understand that will use data, this is watching entirely within the Sky Go App. Have looked and I think its included but would appreciate confirmation? TIA. 

https://www.sky.com/help/articles/sky-mobile-watch?DCMP=emc-skycom:na_watch_mobile#mobile-help-page-technical-contact-us

Re: ITV on Sky Go

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Watching any live channel  will not use any data as a Sky Mobile customer apart from any pre-roll adverts before the live stream kicks in as this will use a tiny bit.

 

On the link you posted if you look under the "TV Subscription" bit it might clear this up for you,

Re: ITV on Sky Go

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Thanks   going to be away from home (and WiFi) next week so hoping to be able to watch the football without using data if possible 👍


Re: ITV on Sky Go

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I did wonder if this was football related !

Re: ITV on Sky Go

Sky kids app can’t sign in

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Hi, 

 

trying to sign in to sky kids app on my sons iPad. It says, 'grown ups, if you can't get into the  grown up area, your probably not online'. My internet is fine. Can anyone help? 

Re: Monday episodes not showing in catch up

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I can see Coronation Street Premiere if I'm watching my tv in my bedroom on freeview. I can't find the premiere episodes on ITV HUB on sky

Re: Sky kids app can’t sign in

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Try deleting the app, rebooting your device and installing it again.

Re: Sky Go app continually drops connection to Sky Q box

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Same thing happening here. Only works for a while if I unplug the sky box and power it up again,  often disconnects to the network or other boxes and I had two boosters. Tried an Ethernet connection too via a bt600 extender and it was too slow for downloads. Cant win. 

My Sky app doesn't update orders after completion

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After completion of my installation the engineer booking is still showing for August 2020


Re: ITV Catch-Up Won't Play

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We have looked into this while on a private chat and determined what was being seen is not a fault but is the result of the licensing agreement we have with ITV. Different shows will can be streamed or downloaded at different points dependant on when they were broadcast.

Re: My Sky app doesn't update orders after completion

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I have escalated your post to Sky who will be in touch with you regarding this via a blue bubble which will appear on the right handside of this page.

VIP ballot bookings - no email confirmation

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I applied for a ticket for horse riding from the VIP section of the My Sky app. This was a ballot ticket, and according to the terms, Sky would email me if I won. I never heard anything from Sky, and never received an email. However, when I logged into the VIP section of the My Sky app again, I discovered (completely by chance) that I had indeed been allocated a ticket. When we went to the horse riding (which was most enjoyable), at least 2 other people there said the same thing - they'd never been notified, and only came across their ticket by chance. There were (I believe) two people who didn't turn up, and I'm wondering if this is the reason why. Does Sky usually notify you when a ballot ticket is allocated to you?

Re: Samsung Tab A7 and Android 11

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I hope Sky keep to their word and release the beta update for Android for the Sky Go app this week mentioned by . Its getting rather disappointing that the Samsung Tab A7 owners with this problem are suffering due to Skys incompetence to keep up with this type of problem. PLEASE,  PLEASE release this update sooner rather than later 

 

 

 

Re: Samsung Tab A7 and Android 11

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I agree, think this is really bad haveing to wait this long. We need it fixed now. We pay for a service. What date have they given.

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