why when I access the skygo app its telling me to upgrade my subscription??This has been working fine before
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sky go app
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Re: Sky go not working on Windows 11 release..
I got mine working by uninstalling Citrix workspace!. Cant do any work now though so will have to keep installing Citrix then when we want to watch SkyGo un-install it and then install Citrix when finished!! not ideal Sky, please sort it out
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Re: Programmes missing from TV guide using Sky Go and App
I have the same problem cannot see Eurovision to tape it on Saturday night can someone report this to sky?
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Sky Go over 1 minute behind
Sky Go on my android Samsung tablet used to be about 2-3 seconds behind play when watching Sky Sports and connected to the Sky Q box.
But something has changed in the last week, it is now 1 minute 10 seconds!!! Behind play. I can't deal with this as I watch Sky Sports a lot on my Sky Go app.
I rang sky and reported it and they said nothing has changed and blamed my broadband connection (which is Sky) and said it's because I am steaming. However, this doesn't stand up because the BBC channels on the Sky Go app are just 3 seconds behind!
Also I tried my iPhone 12 mini on Sky Go app and it's only 5 seconds behind. So what is going on...?
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Re: Sky Sports - Poor picture quality
This is a serious issue, blurry picture online with Sky. Aston Villa v Liverpool and 80% of it is really poor. Rubbish Sky, do something about it!
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Re: Sky Go desktop - error 001
tried the sky sports app/player on the laptop that works fine . just the sky go on the laptop causing problems. as others have said over to you sky. we pay enough to you .about time sky got it's act together. if bt can run a app ok surely sky can. maybe instead of updates when the app works fine just leave it alone.
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Re: Sky go error code pfe 8000-ih
Hi, I have the exact same issue as above. I can watch live TV and other films but can't watch fantastic beats and where to find them. It just says it will expire on 47 hours then throws up that error code
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Re: Sky go Android app, sky channels 2 minute delay
Yes!!! I have exactly this problem. Sky channels delayed, BBC etc not on my android tablet. Phoned Sky and they blamed my broadband (which is sky) but how can it be when BBC is up to time.
did you manage to fix this?
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Re: Sky Go issue on Samsung S7 device
Experienced the same issue error: 1 [-41942875] on the Sky Go app installed on a Samsung Galaxy Tab S8 Ultra. when trying to watch live Sky Sports channels in the TV guide. Did as suggested. Took it off the wifi and used 5G signal to connect. App started streaming the live feed. Quickly reconnected to wifi and streaming continued as normal.
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Re: Sky go error code pfe 8000-ih
wrote: What TV package do you subscribe
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Re: sky go app
You are going to have to tell us what you are trying to view, what TV package you subscribe to, is the app connected to your Sky Q box and have you made any changes to your account recently ?
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Re: sky go ipad and pc
The Sky Go app should work find when not connected to a Sky Q box but without this connection you would be unable to view your recordings on what live channels from the BBC etc..
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Re: Sky go Android app, sky channels 2 minute delay
No unfortunately I not been able to fix the problem.
I also have Sky Broadband but can see no reason why the broadband would cause this if BBC for example works fine.
Not the end of the world but just annoying. I hope it might fix itself
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Re: Programmes missing from TV guide using Sky Go and App
This is fixed for me now as I can see Eurovision on the apps/website so you should be able to set a recording for it.
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Re: sky go app
I'm trying to view sky sports, which I have on my sky Q box
No, there's been now changes
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Re: sky go app
If the app is connected to your Sky Q box have you tried disconnecting it via the settings in the app ?
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Re: Sky go not working on ipad
Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you
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Re: sky go app
yes i have
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My Sky app
My Sky app has not worked for ever a year. VIP rewards emails are pointless as I can't access the app to follow up the offers. I have followed all the advice regarding updating, deleting/re-installing etc and nothing works. Even on a new phone i.e. no legacy issues, it still doesn't work. No-one at Sky seems to be addressing this issue, particularly for Android OS users. I have emailed them with specifics of phone etc without success. Very, very disappointing.
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SKY GO TestFlight for tvOS invitation problem
Hi - This morning I recieved an inviation to test the Sky GO app for AppleTV (tvOS) using the TestFlight app.
Installed TestFlight on apple TV and tried to redeem the code. However code can't be redeemed... the message reads: 'This inviation is not compatible with tvOS'
The email I recieved, inviting me to test, states that i need at be on Apple TV using tvOS 13.0 or later. I have tvOS 15.4.1 so should be okay.
Anyone else with a similar issue?
Any work-around?
Many thanks
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