All it goes is change the verification code with the same results
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Re: Sky go app not continue pass verfication
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Re: Sky go app not continue pass verfication
Trying to get on to sky go to watch on my iPhone and it's telling me that I have to many phone on there I don't please look in to this thank you.
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SkyGo News Channels not working
Over the past couple of weeks I haven't been able to access following news channels on my SkyGo app:
1) CNN
2) BBC
3) Bloomberg
4) Al Jazeera
5) France24
etc
I had a long chat with the Sky engineer but he gave up eventually suggesting it could be an issue at Sky and asked me to wait until it is sorted.
Has anyone else been experiencing the same issue?
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Re: SkyGo News Channels not working
What is happening when you try to access those channels via the app ?
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Re: Sky go app not continue pass verfication
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.
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Re: Sky go app not continue pass verfication
Thanks for escalating this. We’ve sent @Harminder1 an invite to chat.
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Re: Sky Go macOS app does not open after latest update.
Same problem here on SkyGo app, italian version.
Macbook pro 2017 and Ventura OS.
I talk to Sky Italy support and they told me to wait for the next app version - I'm not sure they're aware of this issue.
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Re: Sky kids app going on 10 june
Totally agree with comments here as SKY GO is not fit for kids currently.
Terrible idea to shutdown the kids app without a suitable replacement that offers the same settings.
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Why is sky sports patchy blurring do i need a different setting? Im watching on pc with a 4070ti 12g
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Re: Bitdefender detecting Malware and blocks Sky Go on PC
I hit this problem when I watched to watch F1 practice 1.
I tried unisntalling, reinstalling, running then it updates. Next time i lauches, Bitdefender has a fit.
I tried adding exception, but it wouldnt work.
Sky go app installs into the appdata roaming folder. This folder is monitored by bitdefender. So I had a crazy idea.
I uninstalled, reinstalled, update it but then not relauch. I think went to the folder location is, and copied the Sky Go folder inside c:\User\{username}\appdata\roaming into C:\Program Files, and bit defender has zero issues running from them.
Sky, please let the application install into the Program Files directory instead of installing and running from the User data folders. The type of actions sky go tries to do from this location, mean antivirus software will treat it as a protencial security risk and quarantine it.
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Sky Go Apple TV login issues
I have a multi room subscription and therefore I have been able to access sky go on my mobile, iPad and appleTv. (AppleTv is in my holiday home). However for some reason I am no longer able to acces the iPad or AppleTv skygo apps. It keeps telling me that I need to upgrade my subscription
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Re: Sky Go Apple TV login issues
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.
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I’m not understand what is this?
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Sky go on mobile cannot get all channels
I cannot watch all the channels on sky go it says to up grade but I pay for sky go and should not need to upgrade
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Re: Bitdefender detecting Malware and blocks Sky Go on PC
@preed78 wrote:
Sky, please let the application install into the Program Files directory instead of installing and running from the User data folders. The type of actions sky go tries to do from this location, mean antivirus software will treat it as a protencial security risk and quarantine it.
Go has always installed into the 'wrong' place: unfortunately that's unlikely to change.
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Re: Sky go on mobile cannot get all channels
If you are a Sky TV customer try this:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
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Re: Bitdefender detecting Malware and blocks Sky Go on PC
Hi everyone, I did an empirical test, perhaps even a little stupid, I copied the SkyGo.exe file that I had on another laptop on which it continued to work and I copied it to the laptop on which BD was blocking it for me (in folder "C:\Users\giank\AppData\Roaming\Sky\Sky Go\Sky Go.exe") , and ....it works.
I rebooted several times to make sure it still worked.
In the end, to be sure, I uninstalled everything and redid the installation by downloading SkyGoinstaller.exe from the site .... and it started working again without blocking from BD.
I didn't understand if it was the copy/paste operation or if they fixed the problem in the meantime.
🙄😲
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Re: I keep getting error code 1404 when I log on to sky go on PC.
Is there any update on this? I sent the issue in the chat box and still nothing.
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I am new to sky, just downloaded the skygo. I tried login in it’s telling me technical issues he
I am new to sky, just downloaded the skygo. I tried login in it’s telling me technical issues
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Re: I am new to sky, just downloaded the skygo. I tried login in it’s telling me technical issues he
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