They do appear in Sky Go if you select the Record to Sky Box tab at the top.
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Re: All BBC channels no longer listed in Sky Go
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Re: All BBC channels no longer listed in Sky Go
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Re: All BBC channels no longer listed in Sky Go
No, that's not right. You can see the BBC channels wherever you are, as long as that tab is selected.
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Re: All BBC channels no longer listed in Sky Go
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Re: Sorry something went wrong your device needs to be authorised.
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you by either 7pm this evening or by sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
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Re: All BBC channels no longer listed in Sky Go
OK, but in my past experience and as we previously discussed this and it wasn't possible (unless I am confused).
In Sky Go I don't see any such tab (any more) for Record to Sky Box.
I can't check further now as I now have Sky-Glass & Pucks, and as far as I can see Sky Go doesn't support Sky Glass at all.
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Re: All BBC channels no longer listed in Sky Go
@AJH wrote:OK, but in my past experience and as we previously discussed this and it wasn't possible (unless I am confused).
In Sky Go I don't see any such tab (any more) for Record to Sky Box.
I guess you don't see this option as you are a Sky Glass customer but you have always been able to set recordings via the app to the BBC channels but not watch them back unless the app was connected to a Sky Q box and to do that multioscreen was required.
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Re: All BBC channels no longer listed in Sky Go
Ah right ok - with Sky Q you can see them. I guess 'Record to Sky Box' wouldn't be there for you on Glass or Stream.
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Re: All BBC channels no longer listed in Sky Go
OK, I probably lost some of the detail (it's a while since I viewed anything on this thread).
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Re: Sky Go quits unexpectedly
Hi all!
Sorry to hear you are having an issue with Sky Go and quitting unexpectedly on your MAC. Can I check, have you tried these steps below suggested on another thread:
@caesarome wrote:Uninstall the app
Launch the Finder, go to the Downloads folder and delete ‘SkyGoInstaller.’
In Finder, go to the Applications folder and delete Sky Go app
Remove Sky Go files
In the Finder select Go to folder ... from the Go menu (or press c).
A dialog box should appear. Now copy and paste the following text into the box and press the return key: ~/Library/Application Support/
Select the Sky Go folder and delete it
Empty Recycling Bin
Reboot the Mac
Download and reinstall Sky Go
Let me know if you're still having issues?
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Sky go wont download any programmes
- Trying to download programmes to my Android phone. Keep getting the same error message
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Re: iPad device needs authorisation for skygo
I have the same problem. It seems that a lot of other people do as well. Posts seem to get referred to the special help team, and then any answers or solutions are not visible. If there is a fix can someone post it so that everyone impacted can see it. Many thanks.
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Re: Sky go wont download any programmes
Do you have Sky Go Extra on your account ?
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Re: iPad device needs authorisation for skygo
There might not be one fix fits all solution as it could be an issue that can only be sorted when someone looks into your account itself so do you want the messaging team to contact you tomorrow about this ?
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Re: iPad device needs authorisation for skygo
Yes Please
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Re: iPad device needs authorisation for skygo
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
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Re: iPad device needs authorisation for skygo
Thank you for the assist. BTW the Sky Sports app works absolutely fine on the same iPad, the issue seems specific to Sky Go
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Re: Sky go wont download any programmes
Yes I do. I was logged in and able to watch live tv. I was connected to the box, I just couldn't download anything
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Re: Sky go wont download any programmes
@JoRed wrote:I was connected to the box, I just couldn't download anything
Do you mean you were trying to download something from your Sky Q box, if so multiscreen is need for that so do you have this ?
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Re: Sky go wont download any programmes
I do have multi screen too. However I was just trying to download a programme to my phone ready for me to watch on the train tomorrow.
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