All Sky Go posts

I've sorted it out. Uninstalled the app, restarted phone, reinstalled app and signed back in again. Working perfectly now.

how do i resolve the error code 1526-IH when trying to download a movie to my laptop ?

@gm9

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

Recently moved house and from sky a to sky stream , issues I'm having no access to sky go despite having whole house on my service , appears to be 2 accounts under my name with different email addresses , looking for any solution

Thanks for escalating. We've sent an invite to @AndyP59.

Thanks for escalating. We've sent an invite to @Bradley2024.

Thanks for escalating this. We’ve sent an invite to @gm9 to chat.

I keep getting technical fault with all channels on both sky Q and mini boxed

I have rebooted the devices. Checked connections and all seems OK but the message keeps comoni

The hourglass search function within Skygo on my android Samsung phone no longer works. I had used it previously to find/record the first 3 seasons of Veep but when I try to locate further episodes it shows 'no results matched your search'. The search functions work fine on my iPad Skygo app. I have cleared the cache and data from the phone app but this does not alleviate the issue.

I am having the same problem.

"Sky is currently unavailable. Please try again later. Code: 1504"

Anyone found a fix for this yet?

@benjwest

Do you have a TV subscription from Sky ?

If you do try signing out of the app and then back into it.

Make sure you are logged in with the correct ID/email

You can report this directly to Sky via this email address - apps@sky.uk.

Let them know what OS your phone is running.

When you moved house did you use Sky's home moving service or did you cancel and sign up again as a new customer at your new address ?

Using my iPad to watch sky sports I get message of: UNSUPPORTED LOCATION

the video you are trying to watch can not be viewed from your current country or location.

I can see how to remove a device from Sky Go. Cureently I have 2 devices connected. How do I remove one of the devices please?

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

Is location services enabled on your device

There shouldn't be any need to remove a device because if it isn't being used then when you reinsurer another one it will take its place.

If you still want to remove it then you can do this via Settings > Manage your devices via the Sky Go app.

To add a device as per the subject header simply start watching a program through sky go on your chosen device

Re: Sky go wont download any programmes

how do i resolve the error code 1526-IH when trying to download a movie to my laptop ?

Re: how do i resolve the error code 1526-IH when trying to download a movie to my laptop ?

Sky account duplication

Re: iPad device needs authorisation for skygo

Re: Sorry something went wrong your device needs to be authorised.

Re: how do i resolve the error code 1526-IH when trying to download a movie to my laptop ?

Re: Technical fault. Keep getting this message on all channels

Re: Technical fault

Search function not working on Skygo on Samsung phone

Re: Sky Go Does Not Work - Error 1504

Re: Sky Go Does Not Work - Error 1504

Re: Search function not working on Skygo on Samsung phone

Re: Sky account duplication

Sky sport app on my iPad not working gives a location not available.?

How do I add a device to my Sky Go permissions

Re: Sky sport app on my iPad not working gives a location not available.?

Re: Sky sport app on my iPad not working gives a location not available.?

Re: How do I add a device to my Sky Go permissions

Re: How do I add a device to my Sky Go permissions