All Sky Go posts

@RL23

Your post isn't very clear, are you saying you can access the Darts on your Sky Stream TV service and not on Sky Go, if so give this a try:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Could there by an app on the phone or tablet that is causing this error ?

I use OneDrive and it may have something to do with this? I'm not too technical but when right clicking on the Sky Go application icon on my desktop it gives options to 'always keep on this computer' I guess that downloads what is normally stored in cloud to c drive. ??

For the last 3 days, SKy go streaming issue, re-installed app on xbox, hard reset of xbox, no wifi issues, no change.

@Mitchellf

https://support.google.com/googleplay/answer/7431675?hl=en-GB

https://support.apple.com/en-gb/118283

why can I connect access my sky recordings and put a programs on my sky box when I am away from to sky box

Have you trieds a reboot of your broadband router ?

@widgitkid

To access your recordings on Sky Go you have to be on the same network as the Sky Q box so when you are away from home this wouldn't be possible, You should still be able to set remote recordings and downloads when you are not at home.

Thanks for escalating. We've sent an invite to @hogbenn.

I tried downloading Skygo for Mac (OS 14.6.1 (23G93), and the app is unable to launch. I keep getting an error message saying error 001, we're having problems connecting your application. I have already tried uninstalling and re-installing the application from the Sky website. This is ongoing despite the updates posted on the forum from August 2024.

I have tried the broad band reboot, it seems to be localised to the sky sports channels on Sky go

@John5555

Give this a try:

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M138414

Hi did get an answer to this? I'm having the exact same issue. Had help from Sky who exhausted all their options and could no longer help. So I'm paying for something I can't use. My laptop runs other apps such as YouTube and Netflix so it is definitely a sky issue but they have washed their hands of me.

OneDrive has a backup feature that includes content on your desktop, the "always keep on this computer" option is part of that but doesn't relate to this issue. What you see on the desktop is just the shortcut link to the main Sky Go app stored elsewhere on the computer.

The fact that the app is working for you now must be related to other factors like an update.

I hope that helps clarify.

Pleased for you, BazDon but, sadly, nothing doing for me!😬

That's unfortunate, I hope a solution comes through for you. It seems like an update is out there but not everyone is getting it.

Sky needs to at least announce the issue and a fix if it's ready.

Hi there, @Brynsta. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Trying to install sky go on to my 2019 Intel MacBook pro running Sequoia

it errors every time

Just to up date

I'm definitely connected to the internet

I have just bought an IPAD air and recently got sky broadband.With BT I had no problems but Sky my emails are not loading and sometimes it des not download e mails but no problem when I use 5G

Graham

Re: Sky Sports not working on Sky Go

Re: i keep getting a message on sky go saying external output diplay blocked, not screen mirroring

Re: sky go app won't load (WINDOWS)

Trying to watch sky go but all my channels say there was a problem streaming this channel

Re: US/UK eSIM SKY GO App

why can I connect access my sky recordings and put a programs on my sky box when I am away from to s

Re: Trying to watch sky go but all my channels say there was a problem streaming this channel

Re: why can I connect access my sky recordings and put a programs on my sky box when I am away from

Re: My Sky go keeps crashing with Error 30. How do I stop this.?

Skygo for Mac

Re: Trying to watch sky go but all my channels say there was a problem streaming this channel

Re: Skygo for Mac

Re: Sky go desktop app not working on windows

Re: sky go app won't load (WINDOWS)

Re: sky go app won't load (WINDOWS)

Re: sky go app won't load (WINDOWS)

Re: Sky Go not working on new laptop

Sky go installer error

Re: Sky go installer error

Problems with iCloud and a new iPad