Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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Re: Sky Go controls not appearing
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Re: Sky GO shows no programme details and cannot sign in to Sky Website using my home Internet
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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Sky sports on sky go
I currently have now tv with a sports subscription. Often my family are in different places so value being able to watch on two devices on large screen. (Paying £6 for multi access).
I am looking at taking a sky sports add on to my standard sky subscription.
if I take a contract can I cast to a TV using Sky go (which comes with my package) and can I do this on two devices even when we are both away from the box in different locations?
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Re: Poor numbering of episodes in Sky Go
Thats no excuse not to allow for this
I demand compensation - or at least a fix
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Re: Sky Sports not working on Sky Go app
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
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Re: Sky sports on sky go
@RichardKnapp wrote:if I take a contract can I cast to a TV using Sky go (which comes with my package) and can I do this on two devices even when we are both away from the box in different locations?
Simple answer is no as it is not possible to cast with Sky Go to any device but if you have a laptop they can be connected to a TV.
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Re: Can't access Sky Go
Yes. My account is there.
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Re: Can't access Sky Go
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
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Re: Can't access Sky Go
Thanks for escalating this. We’ve sent @MaisieDoot247 an invite to chat.
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Re: Sky Sports not working on Sky Go app
Thanks for escalating this. We’ve sent LukeM79 an invite to chat.
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Sky go on PS4 Controls
Hi Does any one have a list of the buttons on the controllers for a PS4 ?
Alot dont seem to do anything when I try.
Cheers
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Re: Sky Go Application on Windows 10 PC
I have exactly the same issues but only started for me in February 2025. In the past I've usually been able to delete everything and reinstall, but nothing seems to work for me this time around unfortunately.
UPDATE: I tried allowing Windows Defender Firewall to manage the install instead of the advanced Firewall protection of Mcafee and lo and behold it allowed me to log in and for Sky Go to work once again.
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Re: Poor numbering of episodes in Sky Go
Poor response .........
"Thank you for your email regarding The Curse of Oak Island on Sky History.
Sky History is a joint venture channel between Sky and Hearst Networks. As Sky do not hold the licence for this channel, we do not have any control over editorial, or scheduling, decisions, made in relation to it. We have however, spoken to our counterparts at Hearst Networks, who have confirmed that the series took a brief hiatus, in line with the US scheduling of the series. This hiatus is set to end next week, when the series is scheduled to resume as normal.
We do appreciate you taking the time to contact us and hope that you will enjoy the remainder of this series. "
They failed to even mention what I was asking - ie) episode numbering
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MacBook Air M3 non lancia Sky Go
Buon pomeriggio a tutti,
Scrivo su questo forum in quanto sto riscontrando da diversi mesi un problema dal mio MacBook Air M3 versione Sequoia 15.3.2. Non riesco ad avviare l'app di Sky Go da quando ho acquistato il pc, ovvero circa due mesi fa.
Specifico che ho gia provato con alcuni passaggi elencati in altri topic del forum, ho provato anche installando Rosetta ma l'app non parte lo stesso, mi potreste dare qualche altra soluzione?
Grazie!
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Re: Sky sports on sky go
Thanks -- see it is only certain markets which can cast - NZ for example but not UK
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Re: MacBook Air M3 non lancia Sky Go
Are you a Sky Uk customer or a Sky Italy one ?
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Re: Sky sports on sky go
@RichardKnapp wrote:NZ for example but not UK
Sky in New Zealand is nt connected to the UK company in anyway despite the same name !
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Re: Poor numbering of episodes in Sky Go
@Wibbly-Woo wrote:
I demand compensation
Really, for an episode numbering error?
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Re: MacBook Air M3 non lancia Sky Go
I am from Italy
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Re: Poor numbering of episodes in Sky Go
I would say at least 6 months free subscription
especially as my point was totally ignored in the response
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