I believe the remote control only works on ios (apple product).
Could be wrong tho. Hope this helps.
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Re: Help please to get the remote control feature working from the android skygo app
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Re: Sky crashes
@JHart wrote:
Had numerous crashes on Sky last night. I would've like to know why?the questions on here previously are all showing as blocked to me for some reason. Nothing showed on my sky to explain it either. Not very good customer service.Disappointing !
You likely won't find out why as Sky have never generally publish publicy RSAs as to the reason and cause of issues.
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Re: Help please to get the remote control feature working from the android skygo app
@Rich+Gee wrote:I believe the remote control only works on ios (apple product).
Could be wrong tho. Hope this helps.
Oh is that right? I didnt know that so thanks that would explain it
Wonder why the option is there on the android app if it dont work?
Does anyone form sky know this or can confirm this and what is the point in putting it in the android app if its for apple only?
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No signal on Sky Q
Not a SKy Go issue
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No signal on sky Q
Not a SKy Go issue
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Re: Sky Go App error code 001
Thank you so much. It was the use of option which was vital.
Tony
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Re: Sky Go App error code 001
Followed this advice, and it absolutely worked! Many thanks, Richard
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Can't download episodes
Trying to download episodes and it states I can't download it at this time due to technical issues. Please try again later. Then looking online and it states they are aware of issues, they resolved it and to disconnect for 30 seconds. I still can't download my episodes
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Re: Help please to get the remote control feature working from the android skygo app
My sky remote control is not working I have the battery's but it is still not working
Briege McGarry
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Re: skygo error message 001
Amazing - worked for me too, after a good bit of time trying other things suggested.
Thank you very much.
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No TV since last night.
Not a Sky Go realted issue
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iTVX
When I am watching ITVX I keep getting buffering. I have tried everything to fix it and nothing is working
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Paramount+ dropping
Twice tonight and four times last night my Patamount+ stopped working. The only way to restart was to power off and restart the Sky box.
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Sky Apps won’t load
Every time I try to load Apps it says that I have no internet connection! I clearly DO have internet connection as my phone works and my laptop. Have disconnected everything and re booted, but it still won't work. What's going on SKY???!!!
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Extra box to use in my second home
Can I get a add on box to use in second house
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Re: Extra box to use in my second home
No - the equipment can only be used at the registered address.
Ar a second address your options are use the Sky Go app or you will have to take out a full new second subscription for the second address.
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Prices
Sky why do I get mail from you telling me about price rise when I am on a offer
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Re: Prices
Prices aren't fixed.
The contract stipulates Sky can ( and usually do) raise the prices once a year ( usually in April). Some customer who subscribe to new contracts from the price rise annoucement to when they kick in are typically put on a 60 day price protection which means they don't see the price increase until the 3rd month of their new contract
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Re: Can't download episodes
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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Re: Sky Go App error code 001
You say to go to Go, which I have done. There is nowhere to enter things like /Library/Group Containers so I clicked on server and entered each of them there. If the~ is used it says there is no such server. If it is not used all you get is a blank list?
What am I supposed to do with Go? Don't understand. It's driving me mad and taking up a lot of time.
Thanks for specific info on what to do in the Go drop down list.
Tony
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