↧
Extra box to use in my second home
↧
Prices
Moved to accounts and billing
↧
↧
Re: Can't download episodes
Did this get resolved? Mine keep saying it looks like you haven't set up a device pin for sky go. No matter where I look manage my devices the phone is there but I can not download it brings the same message up.
↧
How to stop unauthorised people gaining access to my Sky Go.
Hi. Despite changing all my log in details, my ex-Father in Law is still gaining access to my Sky Go using the old email and password. I have repeatedly removed his device from my account but it keeps reappearing every time he logs in and removes one of my devices. I have been on this forum previously, and was given a link to untick a Sky App, which I did - however, I noticed that my Son was asked to log in with the new username and password, but for some reason, my own devices and clearly that of my Father in Law still gain access without being asked to log in - and as said above, my farther in law is still using the old username and passord - any ideas would be much appreciated, thanks.
↧
Re: How to stop unauthorised people gaining access to my Sky Go.
As well as changing the password you also need to then go to this link:
https://skyid.sky.com/authorise/manage
If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. This might not happen straight away but should do soon enough.
↧
↧
Re: Help please to get the remote control feature working from the android skygo app
Anyone? Is this definitely not working for android? And why is it there in the app if not?
↧
Re: How to stop unauthorised people gaining access to my Sky Go.
Many thanks for your response @caesarome - you have sent me this link before and I actioned it as you suggested. Strangeley enough however, my Son was asked to sign in with new password, but none of my devices asked for the new password and my ex-Father in Law is still using his ipad on my account. When i have just revisited the manage apps section once again, it did give me the option to remove Sky Apps again so I have actioned this twice now. Do you know of any other way to prevent unauthorised use?? thanks again.
↧
Re: Recordings nor ITV or BBC available on iPad
Do you have a Sky Q box, if so, check in your app to see if you're connected to the Sky Q box (it's in the settings)
if it's set to OFF then you can't see many channels and recordings, however if you turn it back on you will probably
suffer the old "buffereing" problem which is a real pain.
I think recordings are ok, but TV channels will start "buffering" and become unwatchable.
Sky have never acknowledged this problem and have certainly never tried to fix it.
↧
Re: Recordings nor ITV or BBC available on iPad
EDIT from my last post, should have said if it's "ON" you will have the problem 🙂
↧
↧
Re: Sky Go App error code 001
Thank you so so much ... that's done it and it's now up nd running again after a 2 year break 👊🏻
thank you for sharing this
↧
Re: Need to set a device pin to download in the Sky Go app, but the settings page is not visible
Thanks that link to parental controls worked for me!
↧
Re: How to stop unauthorised people gaining access to my Sky Go.
@caesarome wrote:As well as changing the password you also need to then go to this link:
https://skyid.sky.com/authorise/manage
If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. This might not happen straight away but should do soon enough.
I'm having a similar issue with Sky Go being accessed by two unknown mobiles. I have changed my password and, like the OP, this doesn't appear to affect devices already logged in. The link provided by @caesarome and @SKY1992bf gives a "Unexpected Error" message.
↧
To add apps
How can I activate apps like Netflix Disney and prime videos on my new sky box
↧
↧
Re: How to stop unauthorised people gaining access to my Sky Go.
@oj01 wrote:
@caesarome wrote:As well as changing the password you also need to then go to this link:
https://skyid.sky.com/authorise/manage
If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. This might not happen straight away but should do soon enough.I'm having a similar issue with Sky Go being accessed by two unknown mobiles. I have changed my password and, like the OP, this doesn't appear to affect devices already logged in. The link provided by @caesarome and @SKY1992bf gives a "Unexpected Error" message.
@oj01 Have you tried doing it with your browser In incognito (private) mode
↧
Re: To add apps
↧
Help please to get the remote control feature working from the android skygo app
As per title,can anyone point me in the right direction to get the remote working on the android app as ive never had it working before.
My sky q box and phone are on the same network,ive rebooted the box (many times,especially after last nights outages),reinstalled the app but still when i click the remote control icon it searches for boxes then just gives the error messages No Boxes Found An error occurred and we were unable to find a sky q box.Tap below to search again.
I can send a request to download programs to my box from the skygo app so the app is definitely able to communicate with the box,but the remote feature has never worked.
Anyone got any ideas to help,thanks
↧
Re: How to stop unauthorised people gaining access to my Sky Go.
@oj01 wrote:
The link provided by @caesarome and @SKY1992bf gives a "Unexpected Error" message.
It is working fine for me so make sure your title (Mr, Mrs etc..) and surname is filled in here:
↧
↧
Re: How to unauthorised people gaining access to Sky Go using old password
Appears to have worked now. It's forced me to re-login on Sky Go & Sky Sports Apps. Will double check our other family devices tomorrow, but hopefully no more additional mysterious devices 👍
↧
Re: Help please to get the remote control feature working from the android skygo app
@mc321 wrote:Anyone? Is this definitely not working for android? And why is it there in the app if not?
@mc321 I can confirm the most recent version of the Sky Go app on android does have a working remote as I use it regulary so @Rich+Gee comment is incorrect it was correct up until the most recent version was release
as to why its not working for you i have no idea its a strange one
↧
Re: Skygo crashes before it even opens
I already had hyperV installed and still have the issue. Tried removing and installing again and made no difference
↧