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Re: Sky Go issue - my device needs to authorised

I was advised this was a known problem being worked on and would be resolved in the next version of the app (which seems to be the case). Now running 24.3.1

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Re: Sky Go not loading on my Mac

Unfortunately SkyGoInstaller was developed for Mac Intel, so if you have a newer Mac silicon (like M3) you will need Rosetta (a macos component that is not installed by default). Open terminal and...

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Re: Issue with SkyGo installing

Unfortunately SkyGoInstaller was developed for Mac Intel, so if you have a newer Mac silicon (like M3) you will need Rosetta (a macos component that is not installed by default). Open terminal and...

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Re: Sky Go not loading on my Mac

That's not correct. This issue has been addressed by an updated installed a few months ago and the installer works fine on Apple silicon. This was covered in similar posts 

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Re: Sky Go not loading on my Mac

Details here: https://helpforum.sky.com/t5/Sky-Go/Sky-Go-macOS-app-does-not-open-after-latest-update/m-p/4718593#M137533

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Can’t download on iPad as stating device needs authorisation

For the past couple of weeks I've lost the ability to download programmes to the app. I get an error message stating that "your device needs authorisation, please ensure it's connected to the internet...

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Re: "Something is wrong. The app wil now quit (1a)" error on Windows 11.

I've managed to get the issue to go away!!  It seems Sky Go doesn't like something about my ISP, because if I turn on Cloudflare WARP client, which is essentially a proxy server between me and the...

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Re: Sky Go not loading on my Mac

You're wrong Jinjin, a few months ago they fixed SkyGoInstaller.app, but not the package that is downloaded from SkyGoInstaller.app. In fact what you see is the download of the package and then the...

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Re: Sky Go not loading on my Mac

I've installed on a clean M1 Pro and m2Air without Rosetta, so something doesn't give

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Re: Sky Go not loading on my Mac

There was a period where it would not work at all; there was an update done (Aug 24) to the installer - this sorted all of the issues for me on an M1 & M3 Mac.  The issue for me appeared to be...

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Re: "Something is wrong. The app wil now quit (1a)" error on Windows 11.

That is interesting, although, for me, it is related to my local laptop, not my ISP. I have one machine that simply will not work no matter what network it is connected to (even one that uses Sky as an...

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Re: Can’t download on iPad as stating device needs authorisation

@Justfixitnow Are you using a VPN if so it will need disabling when using Sky Go.

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Re: No video, only audio - Desktop update 24.1

Didn't work for me unfortunately. 

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Re: Sky go downloads play ok on iPhone but lose sound when playing back after...

Found out what was happening......sound was turned down on my iPhone control centre screen. Using the volume buttons didn't work but the volume slider did. Don't know why it should adjust the Sky Go...

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Re: Sky Go has stopped working

I CAN NO LONGER GET SKY GO ON MY APTOP. SKY GO WASOK UP UNTIL ABOUT A MONTH AGO. I HAVE TRIED TO REINSTALL UNSUCESSFULLY

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Issue with monthly bill with new phone take out

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Re: Sky Go has stopped working

I CAN NO LONGER GET SKY GO ON MY APTOP. SKY GO WASOK UP UNTIL ABOUT A MONTH AGO. I HAVE TRIED TO REINSTALL UNSUCESSFULLY

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Re: Sky Go has stopped working

@DOUG17 What is happening when you try to use it ?

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Got my Sky viewing card.

Just received my Sky Q viewing card and it states on the welcome letter that I can download and use Sky Go immediately while I wait on my installation.I have tried on my Mac and iPhone but I get a pop...

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