Same problem, and playback error- try again.
Can download films etc on sky go, and it worked.
Have reinstall app on Android phone, but States, needs to be registered. Have to wait I suppose until the technos sort it out
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Re: Device needs to be authorised
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Re: A playback error occurred
How long will it take to fix the issue?
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Re: Sky go error 91-1
The only thing sky have got is sky high pricing
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Re: Sky go error 91-1
Nice one K
Franko99
wrote: The only thing sky have got is sky high pricing
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Re: Sky go Error code PFE 4002
I'm getting it too after finally being able to use the app today (as it kept linking to an old subscription, even though Im signed in) anyway that stressed me out now this.
Sky you're overrated the sky go app is a nightmare on MAC
Anyone got PFE 4002 sorted yet?
It says on mine to restart other than quiting and opening I dont know what that means
Any help very much appreciated X
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Re: A playback error occurred
I had this earlier this evening. Someone recommended that I uninstall and the install Sky Go again. Now I can't get into it. The error message says, your device needs to be authorised. Please ensure its connected to the internet and try again.
I'm pulling my hair out here. It is connected to the internet. I'm going around in circles
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Re: Sky go error 91-1
I have the same error message on every device in the house
is Sky aware and are they implementing a Fix?
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Re: Sky go error 91-1
They call it Sky Go.
I think it should be re named Sky Gone!!!
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Re: Sky go error 91-1
Get well soon mate.
Sky is suffering at the mo.
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Re: Sky go Error code PFE 4002
still getting it here - windows 10 pro.
have rebooted pc - error persists!
update : now turned into error PFE 12000.
says - restart your app. you may need to ensure application updates are complete using admin privilages for your device. issue remains contact suport!
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Re: Device needs to be authorised
Had the below message all night-
Msg keeps popping who with
“your device needs to be authorised, please ensure it’s connected to the internet and try again”
* I have got it connected to Internet,
*restarted the app
*deleted the app and re-installed
the msg still keeps popping up!
Any idea??
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Re: Sky go error 91-1
Sky Go on iPhone & iPad are off, same error code. And my Sky Box can’t get a signal... Alien invasion or weather?
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Re: error code pfe 4100
Same with me - tried all of the above and no fix found yet.
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Re: Sky go Error code PFE 4002
I'm getting the exact same thing. Any ideas on how to fix it yet?
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Re: Sky go error 91-1
I’ve struggled with this on iPad & it also won’t allow me to watch purchased movies through Sky downloaded onto my system
sky also will not answer messages.
think it’s time to,say ‘bye bye’ Sky
wrote: Hi All, in hospital and would like to use iPad on sky go but get error message 91-1 have searched high and low but can’t find a fix does anyone know of one?
Kind Regards
Gary
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Re: Sky go error 91-1
It seems to be a common fault tonight as many of us are having the same issue, wasn’t a problem last night
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Re: Sky go Error code PFE 4002
Ah the joys of Sky Go.
I called in once quoting an error code like it's says to do and they said they don't keep a list of their error codes.
Really?!?!?!?!? Then what's the point of having them in the first place?
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Re: Sky go doesnt work on iOS nor Windows 10- Really? How is this a Service?
sky go does work (when it feels like it) on windows 10 although there currently seems to be an issue.
It used to only work via IE but it now downloads as an app/program in it's own right
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Re: Device needs to be authorised
Same here. Sky Q also not working either.
Tech guys need to wake up and sort. So infuriating
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Re: Sky go Error code PFE 4002
hahaha, when I went on the online help and looked for the error code fix it wasn't listed so i clicked 'error code not listed' and it was basically we can't help you then. I don't understand how Sky can be so rubbish when it costs soo much
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