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Sky Go Desktop App on MacOS is SO bad, it's shameful

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The macOS version of the Sky Go app has some major flaws that make it uesless imo.

 

The "Always on top" feature doesn't work

 It doesn't work with full-screen apps (which, in macOS, occupy their own desktop).

The biggest use-case for the "always on top" feature is to watch something while I'm browsing the internet.

If I put chrome (or any browser) into fullscreen though, I lose the Sky Go app (despite "always on top" being enabled)

Quicktime player, which I use to watch TV / Movies also has an "always on top" feature that works just fine; i.e. it stays on-top of all full-screen apps.

 

You can't make the window small enough to be "out the way"

 

Even when I make the Sky Go desktop app window as small as I can, it still takes up more than half the horizontal width of my screen.  I would say this means I can't use it with the "always on top" feature to watch some TV while I work, but I've already established the fact that feature is also completely broken.

 

These are both big usability issues for a TV streaming application.

I've seen the profits of BSkyB, surely they can take a pinch of that to make their basic applications fit for purpose?


Re: Sky Go on Xbox One

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Ya. I'm wondering too. Also get this error on Xbox. 

Re: Cannot watch 'Drama' channel on Sky Go

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Hi had an awful weekend as sky q box frozen (new one installed today so lost all recordings - urgh another issue) - so was told to use sky go on iPad - esp as had 3 year old grandson here! But loads of channels you can't actually "watch"  the programmes 'live', you can record (so it gets stored onto your box - hooray when it's not working!!). Very disappointed soooo limited in its use.   So engineer this morning said its better to download sky Q app - so I thought check that out, in essence its the same thing. Is there any work around for either?  just for future reference, if ever happened again.  Thanks.  

Re: The codec reported an error. Error Code 14

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I updated the app this morning and now get this message !.

As I have had no problems with Sky go in the past what has Sky done !?!?.

Help please.

Re: Cannot watch 'Drama' channel on Sky Go

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Im afraid that there is no work around as not all channels are on either app if you want to watch them live, this would be because the channel owners havent approached Sky and come to an agreement with them about broadcasting the channels via the apps.

Re: Cannot watch 'Drama' channel on Sky Go

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We certainly didn't find any work round, we ended up getting Sky Q so that I can watch in the bedroom.

Error Code PFE 20002

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For months I have tried to watch skygo on our mac to little avail. Error code after error code or codes saying I need an internet connection despite it running absolutely fine. 

Done all the usual checks and changing settings only for a new code today. 

Tried watching Fortitude season 3 and during just one episode it has disconnected with several codes 4 times with the latest listed below. 

Code PFE 20002 ?

Any ideas anyone?

 

I really am fed up of this consistent nonsense, this is a really poor service, my Amazon Prime, Netflix and other streaming services work absolutely fine. 

Re: Error Code PFE 20002

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Try the new tool here https://www.sky.com/help/articles/on-screen-message


 wrote:

For months I have tried to watch skygo on our mac to little avail. Error code after error code or codes saying I need an internet connection despite it running absolutely fine. 

Done all the usual checks and changing settings only for a new code today. 

Tried watching Fortitude season 3 and during just one episode it has disconnected with several codes 4 times with the latest listed below. 

Code PFE 20002 ?

Any ideas anyone?

 

I really am fed up of this consistent nonsense, this is a really poor service, my Amazon Prime, Netflix and other streaming services work absolutely fine. 


 

 


Re: Initialisation failed to complete in a timely manner.

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This is **bleep**, i pay a lot of money each month and DO NOT expect to have sky go fail. Does sky offer some kind of compensation for this crap? One of the biggest tech companies and they can’t even get their app to work properly. Shameful. 

Re: Initialisation failed to complete in a timely manner.

Re: Initialisation failed to complete in a timely manner.

Sky go device manager error

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Last night I was managing my devices and deleted an old device and added a new one.

 

however it’s deleted both my devices and now I can’t add either due to not being able to add another device until next month.

 

any way of unlocking this so I can add my devices ? 

Re: Sky go device manager error

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 wrote:

 

any way of unlocking this so I can add my devices ? 


If you old deleted one device it is a bit odd that it has removed a second one so all you can do is to contact Sky support to see what they say.

trying to watch sky go on my iphone

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i get an error message when i try and watch anything on my iphone it tells me i cant watch anything outside the country can anyone help

Re: trying to watch sky go on my iphone

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If you are in the UK and connected to your home wfi network then try rebooting your broadband router, leave it off for a few minutes before powering it back up and wait a further 3 or 4 minutes before trying again with Sky Go.


Re: New Samsung 4K TV and Sky Go Extra

Sky Q app - unable to set remote record

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I'm currently using version pr16.3.1.1-1000  of the sky q app on my pixel 3 xl and trying to send a remote record to my Sky Q box to record the variety performance tonight on itv,.

 

If i select itv in sd or find the hd channel and try to record i get an error saying the request failed. I've rebooted phone and still same.

 

I tested with stuff on channel 5 hd and sky one hd and both of thos have been sent to my sky q box

 

Is anyone else have problems sending remote records for itv

Re: Sky Q app - unable to set remote record

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 Just tried it here on my iPhone for STV HD and is has worked as expected. Cold comfort I know.

Re: Sky Q app - unable to set remote record

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Im dont know about the Sky Q app but on the Sky+ app you do have to make sure the region setting is correct or it will fail with an error message similar to the one you are seeing. If this isnt the case with the Q app see If it will work with the Sky+ app instead.

Sk Go error PFE9200

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does anyone know how to fix this?

 

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