Thanks for the reply... I managed to work that out, just seems a bit cheeky when I can access box sets on my tv but not my fone 🤔 for another fiver a month !!
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Re: Box sets
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Windows 10 Desktop App - 20 secs of fuzzy picture before focusing?!
Does anyone else have this issue or know how to fix it? So when I play a live channel or anything on catch-up the image quality is terrible for about 20 seconds and then after that, bang, no problem. It's really annoying and I'm just wondering if there is anything I can do to fix it, please help...
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Re: Box sets
If you can access Sky Boxsets via your Sky box then you must already have this subscription as you wouldn't be able to watch them otherwise as a Boxset sub gives you access to them via both your Sky box and Sky Go. So if this is the case I would suggest contacting Sky Support so they can look into this for you,
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Re: Box sets
Thank you i will try to call them again tomorrow (tried this evening and wait time was 45 mins) 🤣🤣
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Re: Windows 10 Desktop App - 20 secs of fuzzy picture before focusing?!
I'm not sure if this is the norm but this always happens to me when I first start using Sky Go on whatever device I am using, I don't see it as an issue as it might be determining the best picture for the available bandwidth it is using.
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Re: SkyGo on PS4
I’m having exactly the same problem with mine too, with the black screen
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Re: SkyGo on PS4
It wont let me even log into the app never mind play anything!
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Re: New Sky Go Desktop app - black screen not working
Latest update has finally fixed the blank screen issue for me
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Sky Go on Xbox One S
Sky go not working on xbox 1. Live programmes show an error message and on demand programmes jump back to menu.
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Re: SkyGo on PS4
Same here.
Sky go was unusable for nearly a full year for me on PS4 and then finally an update came and things were perfect.
Now, I get 10 minutes of viewing and then a black screen! Sometimes I have to force quit the app. Catch up and live are both the same.
Please fix
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Sky Go
Trying to download purchased movies to Sky Go and I keep getting error code 22a, can anyone help please?
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Re: SkyGo on PS4
Exact same for me. Previous version worked without a hitch but this is just terrible. Need fixing urgently as I pay a subscription fee for this and is basically my multiroom alternative.
v1.01 was great, if it was simply returned to that i’d be more than satisfied. Pull the update
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Re: Sky Go
I don't think it is possible to download purchased content to Sky Go because to do this you would need to use the Sky Store app instead.
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Re: Sky go on PS4 – Update Version 1.02 - Black Screeen
I have the same issue since the update on the 25/04/19. Is there any response from Sky on this yet?
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Re: New Sky GO crash/load failure
Hi all,
I have the same problem.
It`s really annoying.
Has anybody a solution for Skygo on a Win10 device?
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Re: Adverts totally ruining my experience
It would be nice to see some sort of reply to this issue from Sky.
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Re: Sky go on PS4 – Update Version 1.02 - Black Screeen
Sky said the update from their side is good. I ended up purging my PS4 to try and resolve the issue. Sadly this hasn’t worked and it’s taken me a full day to get back to where I originally started - still without Sky working and the same old black screen...
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Re: Sky go on PS4 – Update Version 1.02 - Black Screeen
I too am having issues since the latest update on the PS4
1. resolution decrease. Everything looks blury with channel icons on the 'on now' tab almost un-readable. ( when watching Live TV / Movie, the picture is fine )
2. I cannot view scheduling beyond 1 hour. it will no longer scroll over
3. When searching for movies on Sky Cinema, the thumbnails take ages to load.
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Re: Sky Go - Error Code: 9903 on MacBook Pro (New Sky Go App)
I only have Safari, Finder and SkyGo running... cmon Sky get a grip!!.. everytime you try something new it doesnt work... just stop tryig to be 'clever' - cos clearly you arent!... and all you succeed in doing is irritating the many honest legal subscribers who pay your wages!
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Re: Sky go on PS4 – Update Version 1.02 - Black Screeen
I’m unable to even log back into the skygo app on my PS4 following the update.
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