What's the framerate like? Especially on the Sky News ticker for example.
Re: Sky go on Apple tv
Re: Sky Go Won't Load (April 2022)
Update – Thanks for chatting to us Cocosat2. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks 🙂
Re: Sky go on Apple tv
wrote: What's the framerate like? Especially on the Sky News ticker for example.
It's OK. Not as smooth as the 1080i native satellite output but watchable.
Re: Sky go not working Xbox or PS4
To use the app on your console you need Sky Go Extra on your account so if you don't have this then give Sky a call and ask them to add it for you.
Re: I don’t have a home button on my sky app anymore??
Try deleting the app, rebooting your device and installing the app again.
Re: Sorry, something went wrong. To watch this content, please upgrade your subscription.
wrote: I moved house i have started new sky contract
My guess would be that your husband's account would have been closed and you then signed up as a new customer so if this is the case you need to logout of the app, via the settings icon on the homep[age and set up a new Sky ID to use to login to it.
If you want to use the same email address then you need to first remove it from the old account first so log into the old account here:
https://www.sky.com/myaccount/my-details
Then delete the email address by providing another one and logout of this account, this will then free it up to use when setting up your new Sky ID:
Re: Join Sky Go Mobile Beta Program
Hi
What is "My Sky - Firebase"
I have just changed my Sky password on my account, which I did, but there was also a link to 'App Management' which it suggested should be reviewed following a change of password. Here, it said "you have authorised the following applications to access your Sky ID. If you change your mind you can remove any access permissions here"
The first two apps looked straightforward; "Sky apps" and "My Sky", but the third one said "My Sky - Firebase". Does anyone know what this is for - I've never heard of it? Since I had no idea what it was I clicked 'remove' but I have since called customer services to ask what it is and she mentioned playing games, but also that it was a security thing. TBH, I couldn't really understand what she was saying.
I have gone back into my account thinking I would just un-tick 'remove', but it's no longer on the list as an option, so I can't add it back on.
Sorry this is a long winded question; any advice greatly appreciated.
Re: Sky Go Won't Load (April 2022)
I did a long chat with a Sky bod. The outcome is that nothing fixed the issue and we wait and hope that the next update resolves the problem.
Re: Join Sky Go Mobile Beta Program
Hi Chloe unfortunately it's saying you do need it. Please see screen shot.
Re: Join Sky Go Mobile Beta Program
Hi
Re: Join Sky Go Mobile Beta Program
Hi Chloe unfortunately it's saying you do need it. Please see screen shot.
Re: Sky go on Apple tv
I applied to beta test but didn't hear anything back.Any idea when sky go on Apple TV will be rolled out to the public?
i have sky go multiscreen and the latest Apple TV
Re: Sky go On xbox one keeps logging me out
Hi Simonw49
I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Re: Sky go on Apple tv
Probably not for a couple of months. The beta testers only got the invites this week.
Re: Join Sky Go Mobile Beta Program
Re: Sky go on Apple tv
Are you getting this on a lot of content? Thanks
Re: What is "My Sky - Firebase"
For an Android version of My Sky, Go or any other app it's almost certainly this:
https://en.wikipedia.org/wiki/Firebase
Re: Cannot download sky go onto windows PC
Thank you for escalating this. We have sent Tugmaster1 another invite to chat 🙂
Re: Sky+ app selects wrong channel number.
Same issue here since a few days ago (factory reset phone, so reinstalled app). Had the issue previously, but can't recall how I fixed it!!!!
Really frustrating as records in SD not HD as it sends the wrong channel to the box