I got through to Tom at Sky who took all the relevant details. He then had to go to a training session. On coming out of the training he requested a screenshot of the error message etc. I turned on the app to do this ..... and it worked. No issues at all ....
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Re: iPad device needs authorisation for skygo
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Re: iPad device needs authorisation for skygo
Glad it is working for you now @AndyP59 and thanks for posting back to confirm it is.
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Sky Go not recording recording to Sky Q box
Hi all,
wondered if anyone has any experience of issues with Sky Go not linking to Sky Q box. I've recently returned to sky, and with the new login details been using Sky Go. I realised I forgot to set up a series to record so did this on Sky Go and it said it sent a request to the box but nothing happened. This has happened several times now. The same happens when asking to download a show to the box.
I have been able to use Sky Go to change channel on the box though using the remote in the app so it seems to be partly linked but not for recording or downloading.
Any help gratefully received!!
Richard
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Re: Sky Go not recording recording to Sky Q box
If you login to this link using the same details is your correct viewing card being shown:
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Re: Sky Go App not working Mac
Hi all, I don't know if this is still an issue for some of you that have purchased a new Mac air. To allow the sky go app to work you need to right click on the icon in downloads and then view its properties, in the pop up box you should see the Rosetta option is not checked, this needs to be active/checked before the app will download on to your Mac.
Hope this helps 👍
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Re: Sky Go not recording recording to Sky Q box
Hi! Thanks for the advice. Yes, the viewing card number is the same.
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Re: sky go app won't launch
I have also emailed sky but as yet no reply
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Re: Sky Go macOS app does not open after latest update.
As in previous post the issue came with the latest Sky Go update.
I removed Sky go and all sky entries in /Library and ~/Library as is the normal fix and the re-installed. the app but always the same the app does not start after installing.
The fix for me was as follows:
* Remove sky go as in instructions to make sure clean.
* I cleaned NVRAM after powering off and on boot with ⌘ + option + P + R.
* I installed sky go again but got the same.
* So cleaned the install which only installs the sky go app and does not put anything in /Library or ~/Library.
* boot in recovery console and disable sip with csrutil enable in a command line started in the console.
* install the app from Sky go website. After Sky Go works and continues to work with no issues.
I did do some checks after it was working by rebooting into recovery console and disabling SIP with csrutil and when booted sky go would not start. Going back to the recovery console and enabling SIP and the same instation works.
There are option that could be tried to enable which may work and still allow other progreams or extensions but I have not tried these. At present I just enabled SIP completely and living without finder extensions.
- csrutil enable --no-internal
- csrutil enable --without kext
- csrutil enable --without fs
- csrutil enable --without debug
- csrutil enable --without dtrace
- csrutil enable --without nvram
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Re: Sky Go not recording recording to Sky Q box
Is there any setting on the Sky Q box regarding remote recordings that needs to be selected perhaps ?
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Re: Sky Go macOS app does not open after latest update.
I have tried to post the exact procedure to fix the issue and it just gets lost. The procedure is not the answer and should not be put as the answer from my point of view.
The procedure does need to be done to clear out the installation.
However the issue I saw with the Sky Go failing after updating is that SIP is not enabled and the new version seems to need SIP enabled. This should be easy to test by Sky. Just disable SIP with csrutil disable in a recovery console with the latest version installed and see if it stops Sky Go starting when macis booted.
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Re: I cannot get Sky Go to work on my iPad, have uninstalled, deleted and reinstalled but still same
Thanks for escalating this. We’ve sent an invite to @Permoloso to chat.
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Re: Sky Go macOS app does not open after latest update.
Thanks for the information @david21g,
Your workaround about enabling SIP has worked and I can now get sky go to work. I say "workaround" as I would have to enable and disable SIP dependant on what I do until SKY decide to fix the issue.
Great work (@david21g, not sky)
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Re: Sky Go macOS app does not open after latest update.
After doing all that is suggested I keep getting error code 001 and try again.
I pay a lot of money for sky and this is very dissapointing
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Sky mini box
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No state of origin on sky go catch up
Can anyone access the rugby league state of origin games on catch up ... tried the telephone service transferred 3 time 3 security checks didn't have a clue.... think it may be time to cancel... very disappointing
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Re: No state of origin on sky go catch up
Do these games usually appear on catchup on Sky Go, if so then it might be worth sending an email to the Viewer Relations team at Sky and asking them about this - viewerR@sky.uk
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Re: Sky Go macOS app does not open after latest update.
@Pastisa wrote:We are Sky customers. Full stop.
Strictly speaking that's not correct: a contract for service from Sky Italia S.r.I is made under Italian law (and EU regulation), not UKGB&NI jurisdiction with Sky UK Ltd. While both are part of Sky Group (a division of the Comcast Corporation) these are not operationally or legally the same entity.
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Youtube app is not working keeps saying unavailable
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Re: Sky Go macOS app does not open after latest update.
I can't get sky go to work on ANY of my home computers anymore, windows or mac. The only device that seems to work is my partner's iPhone, which is useless seeing as sky STILL prevents you from casting to a TV... Which is silly in its own right because I can watch it on that same TV by plugging an HDMI cable into a laptop running sky go. Or at least I could until it broke.
This is an absolutely pathetic effort from sky. It continues to get worse and worse. We need solutions.
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Re: No state of origin on sky go catch up
Can't series link it. Can't watch it on catchup. I can watch the 1980s classics until the cows come home. Ridiculous.
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