All Sky Go posts

I am getting this exact same issue.

Ive not been able to find a fix for this either

As Subject states.

I have done everything to try and fix this.
Re-installed Sky Go, turn pc off/on etc reset router

I called on phone and adviser was like its your PC, no it is not my PC coz i can watch adverts on the app all day long but i cant watch a programme.

All i get is a persistent black screen with the sound of what ever programme i am wanting to watch.

@Feclez

When the blank screen loads up try putting your cursor on one of the corners of it and then try dragging it to make it bigger to see if that then loads up Sky Go.

That dont work

Have been trying to mirror from my iPad to tv due to bad eyesight got on tv but keep getting error 50-2 can you help please

Hi, my sky remote is not working. We've changed the batteries but still not working. No power!

You know this is the Sky Go forum !!!

Which Sky System do you have?

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)

Mine is doing the same intermitently tv wont work says fault

@simplesi73 wrote:
Mine is doing the same intermitently tv wont work says fault

There is no remote control for SKY GO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Which Sky System do you have?

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)

@sammiharri2020

It isn't possible to do this which is why you are seeing this error so if you want to view Sky via your TV then you will need to do via your usual package via your Sky Q box.

Hi there! Thank you for escalating this. We have sent an invite to @Stevegooderuk.

Do the sign out and sign in solution. Looks like a cookie update caused it. Bit poor that the App cannot give you the option to accept or reject the updated cookie options instead of just falling over and causing frustration. Maybe sky need to find some better app developers?

My account is not linking up with sky go on my other devices and l want to know why

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Its what a Sky employee told me when I rang to find out why why SkyGo on my laptop will not work.

I have exactly the same problem - works on phone not on laptop. Uninstall from laptop and reinstall then it works once. Have to Uninstall/reineverytime I want to watch!

I'm jealous, mine takes 20 to 30 minutes and then might not work!

Then they are wrong @Chris38 so what is happening with the Sky Go app on your laptop ?

@Arnold1990

What is happening when you go to use the app as we might be able to suggest something via here that can help.

Re: Getting black screen on Windows 11 when trying to watch sky go

Sky go black screen but i have sound / plays the adverts but not the programme on Win 11

Re: Sky go black screen but i have sound / plays the adverts but not the programme on Win 11

Re: Sky go black screen but i have sound / plays the adverts but not the programme on Win 11

Error code 50-2

Sky remote not working not batteries

Re: Sky remote not working not batteries

Re: Sky remote not working not batteries

Re: Sky remote not working not batteries

Re: Error code 50-2

Re: iPad device needs authorisation for skygo

Re: Due to a technical issue you can’t watch this channel. Try again later error

My account is not linking up with sky go on my other devices and l want to know why

Re: My account is not linking up with sky go on my other devices and l want to know why

Re: Sky Go App Freezes at 'Checking Updates'

Re: windows sky go stuck on "checking for updates"

Re: Sky go on PC

Re: Sky Go App Freezes at 'Checking Updates'

Re: My account is not linking up with sky go on my other devices and l want to know why

Re: Issue logging into Sky Go on Apple TV 4K