On your phone via the Sky Sports app if you subscribe to the full Sky Sports package then you have access to all the sporting streams.
On your laptop your are limited to the live sporting channels only as the streams are not available.
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Re: Sky sports red button football on sky go
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Re: Sky go app won’t install on MacBook Air with Sonoma 14.6.1 , how do you make it compatible??
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Sky Go app incompatible with apple m3 chip
Any new advice post 12 August 2024 on how to get Sky Go app to launch successfuly on macbook air m3? Rosetta install did not work for me. Sky Go app still showing as intel when a patch is needed to make it a universal app. What are Sky Go developers doing about this?
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Re: Sky Go Download Update hangs. No go Sky Go.
Same problem here, locked downloading update. Looking at the sheer number of posts on exactly the same issue I'm amazed that there is no definative response from Sky. It's clearly a problem that they should address in simple terms so any user can understand. I don't beleive that suddenly all those users are having PC issues.
Is there a simple solution?
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Re: Sky Go Download Update hangs. No go Sky Go.
I suspect no easy solution. In my case the problem started following a failed download. The likely effect was to corrupt registry entries as I had to manually remove all references to SkyGo and couldn't rely on register cleaners to do it.
Not clever.
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Re: I can’t log in to sky go on a PlayStation 5
@Annie+UK i am having the same issue too. I have 2 devices registered and I have sky go extra which allows consoles, but my PlayStation 5 says 'you can't use sky go on this device yet. You'll need a multi screen, sky glass whole home or sky go extra subscription to access sky go on this device.
as I have sky go extra I would expect this to work and in the past it has done. Any ideas?
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Re: I can’t log in to sky go on a PlayStation 5
Call Sky and have your account checked
Use the following link for contacting Sky: CONTACT
A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):
There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
(make sure the correct country is selected at the bottom of the page)
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Sky go crashing
This has been going on for over a month, where I open Sky Go and after about 15 seconds the application just closes with no error message or anything. I have uninstalled and reinstalled the application, I have removed all related files to the application and reinstalled it. Now I don't know what to do to fix this problem.
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Re: iPad device needs authorisation for skygo
Thanks for chatting to us Stevegooderuk . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
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Re: Sky go crashing
I take it this is running on a PC, if so have you checked what other programs you have running in the background as something that is running might be causing the Sky Go app to crash.
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Re: Sky Go Application on Windows 10 PC
I've tried allowing SkyGo through the firewall to no avail. No VPN on my home network, but is activated for other networks.
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Re: Sky go crashing
Yes, this is on PC.
I have not downloaded anything different recently that would impact Sky Go. I am unsure as to what programs would impact the running of Sky Go.
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Re: iPad device needs authorisation for skygo
Can you reopen the chat I have been working so not been available when you are open for business
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Re: iPad returns Sky Go error message “your device needs to be authorised”
Has this been resolved if so how as I have the same issue
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Re: iPad device needs authorisation for skygo
Look out for the chat bubble again, if you don't see it before 7pm then it should be sent to you tomorrow morning.
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Logging into sky go
I am not able to sign into sky go on my iPhone. I have successfully logged in on my Xbox so I'm not sure how to fix the issue. I have uninstalled the app reinstalled. Restarted my phone. Closed the app down multiple times. Can anyone help me please
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Re: iPad returns Sky Go error message “your device needs to be authorised”
I have the same issue, any suggestions to resolve would be great
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Re: iPad returns Sky Go error message “your device needs to be authorised”
It was resolved but I'm afraid I don't know what changed. I was due a call with the Sky technical team and tried it a couple off days before and it worked. In the previous two weeks I'd tried, several times:
- deleting and reinstalling the app.
- removing the iPad from "my devices" on the app.
- rebooting the iPad.
- rebooting the router.
- forgetting the home network and relinking to it.
In the same period my partner's iPad and my iPhone on the same network were fine with Sky Go.
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Re: iPad device needs authorisation for skygo
I've used my iPad for a long time on sky go and for whatever reason I cannot use it I'm getting a message saying my device needs authorisation which normally is playing a channel or downloading something, but that doesn't work, the error message pops up.
i have rebooted, uninstalled switched wifi on and off but nothing works, a guy from sales who was offering me sky cinema was going to transfer me however I just got cut off which wasn't a surprise!
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Re: iPad returns Sky Go error message “your device needs to be authorised”
Thank you I will await a response from the technical team, enjoy your weekend.
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