Edit: removed
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Re: help sk go app wont load on iintel imac running osx 12.7.6
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PS4 sky go recordings
I can watch TV on my PS4 through the sky go app but I don't have any options to look at recordings that are on my sky q box,I have a multi room subscription and can see the options on my mobile but not the ps4
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Tv/broadband dropping in and out
My sky tv keeps dropping in and out, the screen and the sound freezes while watching the tv. I have restarted my router, this is next to my tv and my puck. There is no changes apart from my next door neighbour has recently had the internet connected.
my camera doorbell and my hive all went off. These have been rectified but my tv is still problematic
what can I do ,
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Picture quality
Picture quality keeps going every few minutes on sky tv. I thought it might have been the bad weather but it's continued for a few days now.
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Tv guide not loading
I've check our service and according to the app there are no known issues.
how can I get it working ?
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Re: Tv guide not loading
Have you tried rebooting the device the app is installed on ?
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Re: PS4 sky go recordings
I do not think it is possible to do this with a console like your PS4 ?
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Re: Cant add security question
Sky support was able to get the app to work on Appletv. They verified my streaming device (puc) and updated my account. When i followed the link from the apple tv which was broken before it worked now. i was able to add a security question, which returned an error when i hit submit but when i deleted the sky app on appletv and reloaded it worked.
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Re: Tv guide not loading
My Wi-Fi has gone off since your workman fixed problem at my neighbour house this morning , my sky tv won't even go to the menu can you help me as I got not tv
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Re: Tv guide not loading
Not out workman as you are talking to other customers here so what TV servcie do you have, Sky Glass, Stream or Sky Q ?
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Re: Error code
Same here
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I can watch Sky Go on my Ipad as it says I need to set up a device pin.
It gives the instruction to go to go.sky.com and device pin. This link is dead and instead it takes me to My Sky on Sky.com. in there the product setting show me my device (Ipad) but there are no options to set up device pin. Another link in the virtual assistance said to go into My sky and select contents and ratings. Unfortunately it doesnt say where this is and I have checked every sub menu and there are no contents and ratings.
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Glitching tv channels
- My tv upstairs in my bedroom. The tv keeps glitching and the talking of people go out of sync, then the screen stop starts for no reason? Any ideas what I can do as I've turned it all off and restarted but continues to do the same thing.
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sky go not working on PC windows 11
My Sky Go checks for updates, says it is downloading but never does. it just stays on the blue screen. I have tried uninstalling and installing again, I have checked my firewall and I do not have Citrix installed. Can anyone help with this please?
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Re: Manage devices
Hey I have the same issue, it is not allowing this page link to open, says it is not possible. Any other way to delete devices?
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Re: Manage devices
You should be able to use that link as it is working for me or you can go to settings on the sky go app and delete them there.
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Re: Manage devices
I can't do it through the app either it only allows to change the tv pin and device pin, where as before I was able to delete devices weekly if needed. Very odd and I can't get answers from Sky
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Plans to reimburse users who are unable to use the app?
The Sky Go app' has been next to useless for weeks; are there any plans to reimburse customers for the constant error (code 30) that makes watching 'live' content near on impossible?
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Re: Plans to reimburse users who are unable to use the app?
You can try asking Sky but I very much doubt you will get a refund, have you tried pausing it for 30 seconds to see if you can then get it to play without the error ?
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Re: Manage devices
Have you tried opening this link via a different browser:
https://www.sky.com/productsettings/tv
You can register a new device without having to delete one as the system should aitomatically remove the oldest unused one.
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