I had a new sky box installed including netflix in my terrif. How do I set up netflix?
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Netflix
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Re: Netflix
Go to the Netflix app on Sky and it will walk you through the steps. Or say "open Netflix" with voice command if you're not sure where the app is.
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Re: SKY Go app.....who to complain to at SKY re: 720p quality (we want 1080p)
@joe+pineapples wrote:I was wondering why we don't get 1080p @50fps in the UK, like they apparently do in New Zealand
What Internet Speed is required for Sky Go?
Sky New Zealand has no connection to Sky UK.
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Re: SKY Go app.....who to complain to at SKY re: 720p quality (we want 1080p)
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No picture on My5
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Netflix
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Re: How can I get Sky Go App on Oculas Meta3?
I've lost the thread. How did you get skygo working
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Re: Sky go screen goes black
I am having same problem with sky go i get to the tv guide and when i click on a program the screen is just black and it stays like that it doesn't display the program nothing and if i try and close sky go down it hangs. I am considering stopping my sibscription with sky if this is there best for the price they charge. Virgin media are offering a better package and more channels for less money, so come-on sky get your act together.
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I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade
it says I have to upgrade but I already have that service
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Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade
I cannot download anything from sky channels at the moment
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Apps not working sky q
Apps not loading or sky q, tried to reboot etc nothing working
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Software updates
I can't use my mini box in my bedroom before 6am every morning as my main box is doing software updates .
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Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade
If you are trying to download via the Sky Go app you need Sky Go Extra on your account for this so if you do no have this can you stream this episode instead ?
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Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade
I have the same issue with most catchup TV downloads. We have them on series link but if it has not downloaded yet it says we need to upgrade.
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Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade
Is this on Sky Go ?
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Re: I cannot watch episode 3 of series 2 of White Lotus. It says I need to upgrade
No. Sky Q UHD multi room. And now it tells me I need to upgrade for Netflix, which is another service we pay for.
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Re: SKY Go hasn't been working with M2 Sonoma
Hi there @SJJ4 ,
I've just subscribed for Sky Stream so maybe it doesn't work for me yet as I haven't even received the Sky Q device yet for my TV, just ordered today (Sunday).
However, I've found a fix for Sky Go not installing properly on Mac. I don't have M2 Sonoma - I have M1 Sequoia but maybe you have the same issue?
My problem was that the app was not installing properly. The installer would open and load something and then nothing would happen. I investigated further and it seemed like a Mac back-end application called Rosetta 2 is required in order to install Sky Go.
However, this app cannot be installed manually - it needs to be prompted automatically during an app installation. So, to trigger this automated prompt to install Rosetta, I've went into Finder > Applications > Terminal, then right clicked and selected "Get Info":
Here, I selected the "Open using Rosetta" option, which triggered the prompt to install Rosetta on this Mac:
Once done, I've tried to reinstall Sky Go and it worked! However, I'm now stuck again as after logging in I can't seem to stream anything - however, this could very likely be due to my subscription being super new and maybe not fully active yet, as I've just ordered today. Maybe this can help with your problem?
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Re: Sky Go stuck downloading update
Hi there everyone,
I've just subscribed for Sky Stream so maybe it doesn't work for me yet as I haven't even received the Sky Q device yet for my TV, just ordered today (Sunday).
However, I've found a fix for Sky Go not installing properly on Mac. I have M1 Sequoia but maybe you have the same issue as me?
My problem was that the app was not installing properly. The installer would open and load something and then nothing would happen. I investigated further and it seemed like a Mac back-end application called Rosetta 2 is required in order to install Sky Go.
However, this app cannot be installed manually - it needs to be prompted automatically during an app installation. So, to trigger this automated prompt to install Rosetta, I've went into Finder > Applications > Terminal, then right clicked and selected "Get Info":
Here, I selected the "Open using Rosetta" option, which triggered the prompt to install Rosetta on this Mac:
Once done, I've tried to reinstall Sky Go and it worked! However, I'm now stuck again as after logging in I can't seem to stream anything - however, this could very likely be due to my subscription being super new and maybe not fully active yet, as I've just ordered today. Maybe this can help with your problem?
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Re: SKY Go hasn't been working with M2 Sonoma
Thanks. Tried what you suggested but no luck. I did wonder if Sky Go needed another app to make it work but no luck SJJ4
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Sky Go on Win 11 Surface Pro 9 Not Responding to Mouse Pad & Not Playing Full Screen
Sky Go opens and show the TV shdedule, etc.
There is a long delay between the mouse click/screen touch and the application responding. So you end up clicking/screen touching several times and the app eventially catcheds up with lot of flickering!
Once you have a programme open, 1 of 2 things happen:
The programme plays darkly in the background with the white loading circle constantly running in the foreground. Or
The window opens and the programme plays fine. But when you try to play full screen the programme goes to full screen but the bar and full screen arrows and the top right close X remain where they were before going to full screen!
I have done the following:
Checked for window and driver updates
Cleared cache
Uninstalled Sky Go and went to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:
Sky
Sky Go
And if it is present the Cisco and/or Synamedia folder in App\Data\LocalLow.
Empty your recycle bin.
Reboot your PC and then download and install the Sky Go app again.
Every other app on the Surface runs fine and I have Sky Go running fine on a Win11 laptop. So confused and welcome any help 🙂
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