Hi
I have a similar problem, I have installed the Sky Go app, when I open it and try to watch something it just stays blue (no response). I've checked my processes on my laptop and it is using 0% CPU, 0% disk, 0% network and 0% GPU. Is it common that this app is unresponsive? It is very frustrating.
This has been happening since last night, I have uninstalled and reinstalled the application.
Hi
I have a similar problem, I have installed the Sky Go app, when I open it and try to watch something it just stays blue (no response). I've checked my processes on my laptop and it is using 0% CPU, 0% disk, 0% network and 0% GPU. Is it common that this app is unresponsive? It is very frustrating.
This has been happening since last night, I have uninstalled and reinstalled the application.
I am not and have not been using Kaspersky or any other virus protection.
Hi
I use Sky Go on two laptops. One started giving me the Error code 200 which usually eventually goes away, but now both players have stopped working (when I open the application I just get a blue screen, nothing happening). This is very frustrating and not the first issue I have had with the Sky Go, this is the first one I haven't been able to fix though.
You are corret it is basically an Android tablet in our eyes but sadly Sky Go classes it as an Android TV Box and these are not supported by Sky Q or Go.
Also against you on this is the Clazio Spark is not on the Google Play Device List and so Sky will offer no support
Sorry to be the bearer of bad news.
Much as I suspected, I didn't expect any help from Sky. I don't know why there is the need to be so paranoid.
Make sure your time and date settings are correct and that the time is correct to the minute. Also make sure your language is set to Uk (English).
Hi
Have you tried unindtalling it both laptops then installing it after a reboot ?
Hi
Yes I have, I've actually completely wiped one laptop and reinstalled app, didn't help.
I've noticed that I have no registered devices where I used to have 2 macs, have I removed them by mistake and am not allowed to re-associate the same device?
I've re=registered the laptop as a device, my VM account is working properly and can watch shows on that platform, just seems to be the sky sports app isn't working. Is anyone else having the same problems? VM customer service is terrible as usual.
It's not that they are being paranoid they just want to set their platforms on what is best for Sky. No TV Boxes supported unless you get NOWTV. No Smart TV app due to STB's. They govern what platform's customers can use and they are no different to the other media lots in the UK.
Hi all,
When the player loads for me a blank blue screen appears and nothing else. It was working previously on this same laptop albeit slow and stutterring. Very frustrating. I've triend reinstalling the player. Any ideas?
Thanks
BRILLIANT!! BEEN TRYING TO SORT THIS FOR AGES!
THANKS!!!
INSTRUCTIONS WORK A TREAT
ONLY DOWNSIDE IS HAVING TO USE IE BUT HEY HO NEEDS MUST! 
The problem is that there is no way for us consumers to get a device added to Sky's database. If so, it would be easy to add this device as it's obviously not an Android TV box. Surely all that needs to be done is to stop casting or output through HDMI ? That would be easier to do.
Same here, clearly having some issues with their streaming service.
I have been forced this week to "upgrade" to the new Sky Go and Sky SPorts Apps. The Sky Sports App wont even load past the checking for updates page, I just get a solid blue screen. The SkyGo App combined with the Cisco VideoGaurd add on max out my CPU so I cant run for fear of melt down.
I have unistalled and reinstalled both Apps several times. Absolutely no change. I am playing Netflix/BT sport/I player etc absolutely no problem.
What a frustration and what a let down. Anyone any suggestions of how to remidy this??????
My sky go was not working either. I have just downloaded a new sky go app for desktop and now it works fine.
Same for me too. Can't watch Liverpool v Utd. Typical sky!!
Why is it sky have so much trouble with there app.? There motto believe in better is so untrue. I've been using BBC iPlayer, itv player & BT sports player for years & never had trouble once with any of the other apps. Sky go especially on my pc has been nothing but problems after problems for years. Very poor from sky in my opinion.
That's odd I'm watching it and it's OK, albeit the usual occasional jitter and lip sync problems.